Pilot Rime at Your Company

The problems faced by enterprises operating voice AI applications at massive scale—hundreds of thousands to millions of calls per day or more—are different than those faced by early stage startups building MVPs for their first customers.

At Rime, we've developed a field-tested pilot playbook that we tailor to specific customers to help them test and implement Rime's voices. We help anticipate and address potential challenges when deploying and scaling voice AI applications to large volumes of users.

Below is a typical example of a 30-day pilot for a large enterprise.

Contact us to learn more and get started.

Pre-Kickoff

• Send invitation to shared Slack channel (Rime)
• Sign up for the Rime API (customer)
• Complete kickoff survey (customer)

Kickoff Meeting

• Includes project leaders and technical team (Rime and customer)
• Review kickoff survey
• Discuss timeline, check-ins, and success criteria
• Share best practices

Technical Implementation Meeting

• Includes technical team (Rime and customer)
• Discuss public cloud, on-prem, or VPC implementation plan
• Confirm coverage and voice selections
• Confirm pilot test volume (recommend 10% of typical volume)

Status Check-Ins

• Typically weekly, adjusted as needed (Rime and customer)
• Track progress and troubleshoot any issues

Go/No-Go Meeting

• Includes project leaders and technical team (Rime and customer)
• Complete pre-launch survey (customer)
• Plan for support and communication during launch
• Set date/time for launch

Launch (after 30 days)

• We typically recommend a 30-day pilot (can be adjusted)

Post-Launch Review Meeting

• Includes project leaders and technical team (Rime and customer)
• Review pilot success criteria and data
• Plan for continued success