Sub-Processors
At Rime Labs Inc, we are committed to ensuring the security, privacy, and transparency of our data practices. As part of our operations, we engage certain trusted third-party service providers (“sub-processors”) to assist in delivering our services. Below is a list of our current sub-processors, their services, and data processing locations.
Current Sub-Processors
| Sub-Processor | Service Provided | Data Location |
|---|---|---|
| Amazon Web Services | Cloud hosting and infrastructure | United States |
| Baseten | Model inference | United States |
| Google Analytics | Web analytics | United States |
| Google Cloud | Development environments | United States |
| PostHog | Product analytics | United States |
| Pylon | Customer support | United States |
| Slack | Customer support | United States |
| Stripe | Payment processing | United States |
| Swan | Web analytics | United States |
| Vercel | Web hosting and deployment | United States |
How We Evaluate Our Sub-Processors
We carefully evaluate all sub-processors to ensure they meet our security and privacy standards. Each sub-processor has undergone a review of their security controls, data protection policies, and compliance certifications such as SOC 2, ISO 27001, or GDPR readiness.
Your Rights and Notification
We maintain this list to provide transparency to our customers. If you have any questions regarding our sub-processors or would like to be notified of future changes, please contact us at: security@rime.ai.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We may then send communications and marketing to your email. You may opt out of receiving this advertising by visiting: https://app.retention.com/optout.
For more details about our security practices, please visit our Security Page at: Security Page.